Ascentech Services Ltd Call Centre Executives

Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

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We are recruiting:

1). Call Centre Executive (Pidgin)

Location: Lagos

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

2). Call Centre Executive (Hausa & Igbo)

Location: Lagos

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

3). Call Centre Executive (Yoruba & Hausa)

Location: Lagos

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

4). Call Centre Executive (Igbo & Yoruba)

Location: Lagos

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

Deadline: Oct 10, 2020

How to Apply: Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Pidgin)”

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Note: Only shortlisted candidates will be contacted.