Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.
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We are recruiting:
1). Call Centre Executive (Pidgin)
Location: Lagos
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
2). Call Centre Executive (Hausa & Igbo)
Location: Lagos
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
3). Call Centre Executive (Yoruba & Hausa)
Location: Lagos
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
4). Call Centre Executive (Igbo & Yoruba)
Location: Lagos
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Deadline: Oct 10, 2020
How to Apply: Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Pidgin)”
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Note: Only shortlisted candidates will be contacted.
Adeyinka is the founder and content creator at Career Acada. He’s a technology expert and web developer. He holds a degree in Genetics and loves impacting life for a better society.