MASSIVE MTN Nigeria Job Recruitment
MTN Nigeria
Nigeria
MTN Nigeria Recruitment, Qualified candidates should see the job details.
MTN Nigeria Recruitment
We are recruiting to fill the following positions below:
Job Title: Senior Manager – Analytics and Insight, Enterprise Business
Job Identification: 1831
Location: Ikoyi, Lagos
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: Chief Enterprise Business Officer (CEBO)
Division: Enterprise Business
https://www.careeracada.com/engineer-radio-frequency-planning-network-at-mtn-nigeria/
Description
• Distil and provide deep understanding of customer needs and aspirations that will enable Enterprise Business (EB) engage more closely with its customers.
• Provide strategic direction on EB planning and pricing analysis.
• Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Business performance.
• Manage the performance measurement and monitoring of EB propositions/promotion/activity to ensure that it adheres to EB business plan and provide feedback to senior management as requested.
• Develop competitive pricing strategies for MTN Business product plans, solutions and value propositions.
• Determine and manage the development of new insight generation capabilities to enhance deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments).
• Develop industry and enterprise level understanding of EB’s customer base through the building and maintenance of detailed, accurate and up-to-date customer knowledge/reporting of:
• EB’s subscriber profile (usage, behavior, ARPU, etc.) by geography, product portfolio, segment etc.
• Product Portfolio evaluation and performance reporting.
• Competitor Analysis and Monitoring.
• Geographical/Regional Statistics.
• Provide ongoing and ad hoc reports on essential “health indicators” of EB.
• Develop and execute Market insight and lead generation strategies through research, relevant partnerships and channels.
• Manage business case development and analysis.
• Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.
• Provide strategic direction and oversight on business performance reporting metrics (subscriber, revenue, margins, churn) of all EB solutions and services across all key segments.
• Provide analysis and insight to Management in areas of client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management.
• Define and manage Enterprise Segment customer lifecycle management framework in conjunction with the Segment Managers.
• Lead the development of data points for comprehensive reportage of EB activities, from lead generation, sales analytics, client relationship management and collections.
• Ensure integrity of EB financial modeling for key projects and propositions.
• Manage process for Enterprise segment Competitor knowledge, monitoring and analysis.
• Ensure quality assurance for all business plans, pricing analysis and data generated for reporting.
• Review and assess competitive price reactions scenarios.
• Ensure Just-In-Time and accurate commission pay-out to direct sales team and channel/Technology partners.
• Manage ad hoc projects as directed by CEBO.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Requirements
Education:
• First Degree in Accounting, Finance, Economics, or related discipline.
• A Master’s Degree, preferably an MBA will be an advantage.
• Fluent in English.
Experience:
9 – 17 years’ experience which includes:
• Manager track record of 5 years or more; with at least 3 years in relevant sector/industry.
• 3 years in reporting business performance and financial analysis.
• 3 years’ experience in business analytics and market insight.
• Work experience across diverse cultures and geographies is advantageous.
• Experience in business development.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Coordinator – NES Regional East Network
Job Identification: 1114
Locations: Port Harcourt – Rivers & Victoria Island – Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager NES Regional (East)
Division: Networks
Description
• Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
• Manage activities of CSEs and ensure smooth operations in the region
• Act as high-level support for resolution and closure of critical service performance issues.
• Problem management to eliminate repetitive failures and guarantee QoS
• Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
• Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
• Govern ATP process and ensure all changes on enterprise network are captured on the database.
• Provide business intelligence using data analytics from field, vendor, and Performance reports.
• Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
• Review and verify all proforma invoices submitted by vendors/Towerco
• Coordinate regional change request management and provide relevant information to all stakeholders.
Requirements
Education:
• First Degree in Engineering or Science related discipline
• Numerical/data analysis skills.
Experience:
3 – 7 years of experience which includes:
• Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
• Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
• Good knowledge of IP and data networks, and performance KPIs.
Method of Application
Interested and qualified candidates should:
Click here to apply online
https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1831/apply/email
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