General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial.
Job ID: R3589728
Relocation Assistance Provided: No
Early Career Service Delivery
Job Description Summary
- You will be responsible for supporting various projects and initiatives across Emerging Markets (Africa, Middle East, Central Asia, Russia & CIS, Turkey) Service Organization. You will also support projects and initiatives related to organizational communication, service delivery, culture change, lean, customer satisfaction, problem resolution and operation excellence.
Responsibilities
- Support culture change and lean initiatives that are critical for the organizational transformation and culture change across Emerging Markets
- Backup ongoing customer satisfaction rhythm by efficient planning of field operations and timely resolution of customer issues.
- Support the utilization of service resources from Field teams, Service center and logistics teams.
- Assist customer in escalating critical service/support issues for installed/live products.
- Assist in organizational communication preparations in digital environment (presentation, Prezi, video, podcast, e-mail, social media)
- Support internal event preparations and execution, calendar management
- Support data analytics and business case development for key projects
- Support productivity initiatives and projects to reduce cost, improve efficiency, eliminate manual work, and increase speed of service
- Support operational excellence on the processes under responsibility, focused on customer needs, process standards, quality, and productivity
- Assist and reporting Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP’s) on daily basis
- Ensure compliance to quality and regulatory requirements
Qualifications
- Bachelor’s Degree
- Up to 2 years of experience
- Excellent interpersonal and verbal & written communication skills
- Strong analytical and quantitative skills
- Experience on digital communication environment
- Experience on statistical and/or data management tools
- Proven ability to meet deadlines in a fast-paced changing environment
- Ability to work independently with minimum direction
- Excellent planning, prioritization, and organizational skills
- Demonstrated collaboration, negotiation, and conflict resolution skills
- Analytical, problem solving & root-cause analysis skills
- Proficiency in English
Method of Application
Inclusion and Diversity
- GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
- Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Interested and qualified? Go to GE – General Electric on jobs.gecareers.com to apply
Early Career Trainee – Account Services
Job Specifications:
- Full Time
- Required Qualifications:Â BA/BSC/HND
Job Description:
- You will act as a liaison/partner with Sales, Service and Customers to meet customer commitments and resolve customer issues.
Responsibilities
- Support Sales Managers with periodic sales performance analysis; Orders forecast and ensure they remain up to date.
- Coordinate Quote and tender process with logistics support for the sales team
- Support Sales with Customer Visits organization ensuring correct details and travel plans are maintained for all personnel involved.
- Liaise with Customers where necessary to support sales activity.
- Ensure first class Quotation/Order to remittance process execution on customer quotations, order entry and or equipment/supplies/services delivery for assigned area.
Qualifications and Requirements:
- Bachelor’s or Master’s Degree in Business Administration, Accounting, Marketing or solid experience as Sales personnel
- Good technical skills with Data analytics and thorough approach to problem solving
- Proficient in use of Microsoft office with speed and accuracy.
- Excellent verbal and written communication.
- Ability to work under pressure against tight deadlines, getting work right first time.
- High level of telephone and customer care skills.
- Time Management skills with the ability to work with accuracy and minimum of supervision.
- Fluent English.
- Must have valid authorization to work full-time without any restriction in Nigeria
- A strong business acumen – you have a good understanding of the factors that influence customer behavior
Adeyinka is the founder and content creator at Career Acada. He’s a technology expert and web developer. He holds a degree in Genetics and loves impacting life for a better society.
