Konga Nigeria Graduates Recruitment portal, Konga Nigeria fresh graduate recruitment 2020/2021, Konga Nigeria Graduates is recruiting to various positions.
Application at Konga Nigeriais free. Don’t pay anyone to apply. However, Career Acada does not has capacity to influence this job, we only post only necessary information for you to be successful in the recruitmentprocess.
About KongaNigeria
Konga is a leading player in the Nigerian ecommerce space, with over a thousand (1000) employees across the country, over 30 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express etc.
Location: Lagos, Nigeria Type: Full Time Job Category: Intermediate Level Reports to: Head, Customer Experience Team
Job Profile
We are searching for talented and smart individuals with a passion for the Ecommerce space to function in the capacity of customer service representative in our Customer Experience Team.
The ideal candidates must have good communication skill -Verbal and Written, effective listening and persuasive skills, and should be stress tolerant to ensure high return on investment (ROI.).
Professional Skills & Qualifications Required
Fresh graduate from any discipline
Excellent written and communication skills
Must have good command of English language with great accent
Good use of Microsoft office suites
Relevant training and certifications in call Centre or Customer service operations will be an added advantage.
Knowledge of customer service principles and practices
Good telemarketing skills
Data entry and numeracy skills
Attention to details and accuracy
Problem analysis and problem solving skills
Creative thinking skills
Organizational skills
Knowledge of any foreign language will be an added advantage.
The ideal candidate will be responsible for the following:
Answer customer calls and inquiries promptly and respond to emails
Handle all customer inquiries through social media handle
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information on request
Identification and escalation of priority issues to necessary channels
Collecting and analyzing feedback from customers
Why work with Konga?
A unique opportunity to work in a fast paced, structured and technologically driven environment
The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
Job Title: Corporate Sales Executive
Location: Lagos, Nigeria Type: Full Time Job Category: Intermediate Level Reports to: Head, Customer Experience Team
Job Profile
We are searching for a talented and smart individual with a passion for the E-commerce space to function in the capacity of a Corporate Sales Executive.
The ideal candidate will be responsible for:
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Professional Skills & Qualifications Required
BS/BA degree or equivalent
Proven work experience as a Sales Representative
Proven experience as a Product Manager or similar role
Excellent knowledge of MS Office
Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
Why Work with Konga?
A unique opportunity to work in a fast-paced, structured and technologically driven environment
The opportunity to become part of a highly professional and dynamic team growing the e-commerce space in Nigeria
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast-growing businesses.
Interested and qualified candidates should apply by forwarding their updated CV to: careers@konga.com using “Corporate Sales Executive” as the subject of the mail on or before the closing date above.
Note: All CV should be in word doc and/or pdf formats.
Career Acada wishes you the bestas you apply forKonga Nigeria Graduates Recruitment2020
Adeyinka is the founder and content creator at Career Acada. He’s a technology expert and web developer. He holds a degree in Genetics and loves impacting life for a better society.
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