Chartwell Securities Limited – A company of Investment Managers and Stockbrokers focused largely on the investment needs of private and institutional clients.
We are recruiting to fill the position of:
1). Customer Relationship Manager
Location: Lagos
Employment Type: Full time
Responsibilities
- Supervise day-to-day operations in the customer service department.
- Respond to customer service issues in a timely manner.
- Create effective customer service procedures, policies, and standards.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Implement an effective customer loyalty program.
- Maintain accurate records and document all customer service activities and discussions.
- Assess service statistics and prepare detailed reports on your findings.
- Hire and train new customer service agents.
- Manage the approved budget of the customer service department.
- Stay informed on the latest industry techniques and methods
- Manage the approved budget of the customer service department.
- Stay informed on the latest industry techniques and methods.
Requirements
- Relevant Degree / Diploma in Business Administration with a minimum of 1 year work experience.
- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Salary
- N600,000 – N750,000 annually.
Deadline: 23rd October, 2020.
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2). Relationship Manager
Location: Nationwide
Employment Type: Full-time
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- Bachelor’s Degree, HND, OND with 0-1 year work experience
- Proven experience as a Customer Service
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
Salary
NGN600,000 – 900,000 Annually
Application Closing Date
13th October, 2020.
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3). Business Development Associate
Location: Nationwide
Responsibilities
- Willing to familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
- Conducting market research and identifying potential clients.
- Cultivating strong relationships with new clients, while maintaining existing client relationships.
- Collating and maintaining client information in the CRM database.
- Working closely with staff across departments to implement growth strategies.
- Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
- Ability to manage multiple projects concurrently and meet deadlines.
- Identify new business opportunities and partners.
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
Requirements
- Bachelor’s Degree in Business Management, Marketing, or related field.
- 1 – 2 years’ relevant work experience in business development or similar field preferred.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Strong organization and project management skills.
- Friendly and personable demeanor.
- Proficient in Microsoft Office and relevant software.
Salary Range
N800,000 – N1,200,000 Annually
Deadline: 6th October, 2020.
- Manage the approved budget of the customer service department.
- Stay informed on the latest industry techniques and methods.
Requirements
- Relevant Degree / Diploma in Business Administration with a minimum of 1 year work experience.
- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Salary
- N600,000 – N750,000 annually.
Deadline: 23rd October, 2020.
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2). Relationship Manager
Location: Nationwide
Employment Type: Full-time
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- Bachelor’s Degree, HND, OND with 0-1 year work experience
- Proven experience as a Customer Service
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
Salary
NGN600,000 – 900,000 Annually
Application Closing Date
13th October, 2020.
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3). Business Development Associate
Location: Nationwide
Responsibilities
- Willing to familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
- Conducting market research and identifying potential clients.
- Cultivating strong relationships with new clients, while maintaining existing client relationships.
- Collating and maintaining client information in the CRM database.
- Working closely with staff across departments to implement growth strategies.
- Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
- Ability to manage multiple projects concurrently and meet deadlines.
- Identify new business opportunities and partners.
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
Requirements
- Bachelor’s Degree in Business Management, Marketing, or related field.
- 1 – 2 years’ relevant work experience in business development or similar field preferred.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Strong organization and project management skills.
- Friendly and personable demeanor.
- Proficient in Microsoft Office and relevant software.
Salary Range
N800,000 – N1,200,000 Annually
Deadline: 6th October, 2020.
- Manage the approved budget of the customer service department.
- Stay informed on the latest industry techniques and methods.
Requirements
- Relevant Degree / Diploma in Business Administration with a minimum of 1 year work experience.
- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Salary
- N600,000 – N750,000 annually.
Deadline: 23rd October, 2020.
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2). Relationship Manager
Location: Nationwide
Employment Type: Full-time
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- Bachelor’s Degree, HND, OND with 0-1 year work experience
- Proven experience as a Customer Service
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
Salary
NGN600,000 – 900,000 Annually
Application Closing Date
13th October, 2020.
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3). Business Development Associate
Location: Nationwide
Responsibilities
- Willing to familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
- Conducting market research and identifying potential clients.
- Cultivating strong relationships with new clients, while maintaining existing client relationships.
- Collating and maintaining client information in the CRM database.
- Working closely with staff across departments to implement growth strategies.
- Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
- Ability to manage multiple projects concurrently and meet deadlines.
- Identify new business opportunities and partners.
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
Requirements
- Bachelor’s Degree in Business Management, Marketing, or related field.
- 1 – 2 years’ relevant work experience in business development or similar field preferred.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Strong organization and project management skills.
- Friendly and personable demeanor.
- Proficient in Microsoft Office and relevant software.
Salary Range
N800,000 – N1,200,000 Annually
Deadline: 6th October, 2020.
How to Apply
Interested and qualified candidates should send their CV to: chartwellsecuritieslimited@gmail.com using the “Job Title” as the subject of the email.
Adeyinka is the founder and content creator at Career Acada. He’s a technology expert and web developer. He holds a degree in Genetics and loves impacting life for a better society.
