Home JOBS Chartwell Securities Limited Latest Recruitment (3 Positions)

Chartwell Securities Limited Latest Recruitment (3 Positions)

Apply for Chartwell Securities Limited Latest Recruitment (3 Positions).

Chartwell Securities Limited – A company of Investment Managers and Stockbrokers focused largely on the investment needs of private and institutional clients.

We are recruiting to fill the position of:

TVs and Audio Category

1). Customer Relationship Manager

Location: Lagos

Employment Type: Full time

Responsibilities

  • Supervise day-to-day operations in the customer service department.
  • Respond to customer service issues in a timely manner.
  • Create effective customer service procedures, policies, and standards.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Implement an effective customer loyalty program.
  • Maintain accurate records and document all customer service activities and discussions.
  • Assess service statistics and prepare detailed reports on your findings.
  • Hire and train new customer service agents.
  • Manage the approved budget of the customer service department.
  • Stay informed on the latest industry techniques and methods

  • Manage the approved budget of the customer service department.
  • Stay informed on the latest industry techniques and methods.

Requirements

  • Relevant Degree / Diploma in Business Administration with a minimum of 1 year work experience.
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.

Salary

  • N600,000 – N750,000 annually.

Deadline: 23rd October, 2020.

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2). Relationship Manager

Location: Nationwide
Employment Type: Full-time

Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • Bachelor’s Degree, HND, OND with 0-1 year work experience
  • Proven experience as a Customer Service
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset

Salary
NGN600,000 – 900,000 Annually

Application Closing Date
13th October, 2020.

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3). Business Development Associate

Location: Nationwide

Responsibilities

  • Willing to familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
  • Conducting market research and identifying potential clients.
  • Cultivating strong relationships with new clients, while maintaining existing client relationships.
  • Collating and maintaining client information in the CRM database.
  • Working closely with staff across departments to implement growth strategies.
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Ability to manage multiple projects concurrently and meet deadlines.
  • Identify new business opportunities and partners.
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Requirements

  • Bachelor’s Degree in Business Management, Marketing, or related field.
  • 1 – 2 years’ relevant work experience in business development or similar field preferred.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple projects simultaneously and work under pressure.
  • Strong organization and project management skills.
  • Friendly and personable demeanor.
  • Proficient in Microsoft Office and relevant software.

Salary Range
N800,000 – N1,200,000 Annually

Deadline: 6th October, 2020.

  • Manage the approved budget of the customer service department.
  • Stay informed on the latest industry techniques and methods.

Requirements

  • Relevant Degree / Diploma in Business Administration with a minimum of 1 year work experience.
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.

Salary

  • N600,000 – N750,000 annually.

Deadline: 23rd October, 2020.

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2). Relationship Manager

Location: Nationwide
Employment Type: Full-time

Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • Bachelor’s Degree, HND, OND with 0-1 year work experience
  • Proven experience as a Customer Service
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset

Salary
NGN600,000 – 900,000 Annually

Application Closing Date
13th October, 2020.

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3). Business Development Associate

Location: Nationwide

Responsibilities

  • Willing to familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
  • Conducting market research and identifying potential clients.
  • Cultivating strong relationships with new clients, while maintaining existing client relationships.
  • Collating and maintaining client information in the CRM database.
  • Working closely with staff across departments to implement growth strategies.
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Ability to manage multiple projects concurrently and meet deadlines.
  • Identify new business opportunities and partners.
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Requirements

  • Bachelor’s Degree in Business Management, Marketing, or related field.
  • 1 – 2 years’ relevant work experience in business development or similar field preferred.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple projects simultaneously and work under pressure.
  • Strong organization and project management skills.
  • Friendly and personable demeanor.
  • Proficient in Microsoft Office and relevant software.

Salary Range
N800,000 – N1,200,000 Annually

Deadline: 6th October, 2020.

  • Manage the approved budget of the customer service department.
  • Stay informed on the latest industry techniques and methods.

Requirements

  • Relevant Degree / Diploma in Business Administration with a minimum of 1 year work experience.
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.

Salary

  • N600,000 – N750,000 annually.

Deadline: 23rd October, 2020.

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2). Relationship Manager

Location: Nationwide
Employment Type: Full-time

Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • Bachelor’s Degree, HND, OND with 0-1 year work experience
  • Proven experience as a Customer Service
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset

Salary
NGN600,000 – 900,000 Annually

Application Closing Date
13th October, 2020.

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3). Business Development Associate

Location: Nationwide

Responsibilities

  • Willing to familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
  • Conducting market research and identifying potential clients.
  • Cultivating strong relationships with new clients, while maintaining existing client relationships.
  • Collating and maintaining client information in the CRM database.
  • Working closely with staff across departments to implement growth strategies.
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Ability to manage multiple projects concurrently and meet deadlines.
  • Identify new business opportunities and partners.
  • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Requirements

  • Bachelor’s Degree in Business Management, Marketing, or related field.
  • 1 – 2 years’ relevant work experience in business development or similar field preferred.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple projects simultaneously and work under pressure.
  • Strong organization and project management skills.
  • Friendly and personable demeanor.
  • Proficient in Microsoft Office and relevant software.

Salary Range
N800,000 – N1,200,000 Annually

Deadline: 6th October, 2020.

How to Apply

 Interested and qualified candidates should send their CV to: chartwellsecuritieslimited@gmail.com using the “Job Title” as the subject of the email.



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