9PSB Human Resources Officer Recruitment

Established in 2020, 9 Payment Service Bank (9PSB) is Nigeria’s first Payment Service Bank operating under approval of CBN to provide financial inclusion services and initiatives for the underbanked, unbanked, as well as innovative services to individuals with bank accounts.

9PSB operates as a fully digital bank and runs its own agent banking network. 9PSB is for everybody and offers seamless access to online & offline digital banking experience.

JOB SUMMARY

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To offer technical support in the performance of human resource functions in the organisation, including: Recruitment, Compensation & Benefits, Learning & Development, Performance Management and Employee Relations.

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JOB DESCRIPTION

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 Assist with day-to-day operations across all HR functions

 Provide clerical and administrative support to HR advisors

 Compile, update and keep proper record of all staff-related information for easy retrieval

 Handle requests, complaints and grievances and escalate concerns to HR advisors

 Coordinate communication with candidates and schedule interviews

 Handle incoming staff documentation and onboarding checks

 Handle exit documentation of outgoing staff

 Handle enquiries on ex-staff from external requesters

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JOB EXPERIENCE

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The ideal candidate for this role must possess the following competencies and qualification:

 Minimum of a bachelor’s degree in Human Resources, Sociology, or related discipline

 1 – 3 years of experience in a similar role

REQUIRED CAPABILITIES (Knowledge, Skills, Behaviour)

 Proficiency in the use of MS-Office Suite

 Hands-on experience with an HRMS

 Basic knowledge of labour laws

 Excellent organizational skills

 Strong communication skills

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